Support

Frequently Asked Questions

Everything you need to know about creating personalized storybooks with ToonyStory.

Getting Started

Upload photos of your child, choose a story theme, preview your book for free, then order a professional hardcover. The entire process takes about 5 minutes.
Not at all. Just upload a clear photo and answer a few questions about your story preferences. We handle all the illustration and layout.
A clear, well-lit photo of your child's face works best. Front-facing photos with good lighting produce the best results. The photo is used as a reference to create a consistent illustrated character.
Absolutely! Add anyone your child loves — siblings, parents, grandparents, best friends, and even pets. Your dog can be the loyal sidekick, grandma can be the wise guide. Build a full cast of characters for the adventure.

About the Books

Our books are professionally printed hardcovers with premium paper and binding — the same quality you'd find in a bookstore. They're built to be read over and over.
We offer four formats: Square (8.5×8.5"), Landscape (11×8.5"), Portrait (8.5×11"), and Compact (7.5×7.5").
Standard books are approximately 24-32 pages, which is perfect for children's picture books.
Yes! This is one of our unique features. Create your child's character once and use it across unlimited books. Build a whole series starring the same characters.

Technology

Yes, we use advanced illustration technology to transform your photos into beautiful 3D-animated characters while maintaining perfect consistency across every page. This allows us to offer professional-quality books at an affordable price and deliver in days instead of months. Every book is printed on premium materials with professional binding.
Yes. Every illustration is created uniquely for your book based on your photos and story choices. No two ToonyStory books are identical.
Unlike other services where characters can look different on every page, our technology ensures your child's face, features, hair, clothing, and proportions remain consistent throughout the entire book. This is our core technology advantage.

Ordering & Shipping

Yes. You can create characters, choose a story, and preview your entire finished book without paying anything or entering a credit card.
Standard shipping is 3-5 business days after printing. We also offer priority shipping options at checkout.
Yes, we ship globally through our professional printing partner.
We offer a 30-day money-back guarantee. If you're not satisfied with your book, contact us for a full refund.

Pricing

Books start at $29.99 for a standard hardcover. See our pricing page for full details on sizes and options.
Traditional custom illustration requires an artist to hand-draw every page over weeks or months. Our technology creates consistent, professional-quality illustrations in minutes, passing those savings on to you.

Still Have Questions?

Contact us at support@toonystory.com or create a free preview to see for yourself.

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