Supplemental Paid Credits Terms

These Supplemental Paid Credits Terms (“Credits Terms”) supplement the ToonyStory Terms of Service (the “Agreement”) and govern any credits you purchase to use paid features of the ToonyStoryservice operated by Modlific LLC (“we,” “us,” or “our”) (such credits, “Paid Credits”). Capitalized terms used but not defined here have the meanings given in the Agreement. If there is a conflict between these Credits Terms and the Agreement, these Credits Terms control with respect to Paid Credits.

1. Personal Use Only

You may purchase Paid Credits only to consume the ToonyStory features that accept credits (the “Relevant Services”), such as AI illustration generation, HD illustration generation, image editing, and video scene generation. Paid Credits are issued for use on your account and may not be purchased for the purpose of resale, redistribution, or use on behalf of third parties.

2. Credit Packs and Pricing

Paid Credits are sold in fixed-size packs at the prices shown at the time of purchase. The current pack sizes, prices, and per-credit cost are displayed in the Credits panel and on our pricing page. Prices are quoted in U.S. dollars and are exclusive of any applicable taxes unless otherwise indicated. We may change pack sizes and prices at any time; changes apply only to purchases made after the change takes effect.

Subscription plans may include monthly or annual credit allotments (“Plan Credits”). Plan Credits are governed by the Agreement and reset at the end of each billing period; unused Plan Credits do not roll over and are not Paid Credits under these Credits Terms.

3. Consumption

You consume Paid Credits by using the Relevant Services. The number of credits required for a given action is shown in the ToonyStory interface and may change as we adjust feature pricing. If you have both Plan Credits and Paid Credits available, we may consume Plan Credits first. If your credit balance reaches zero, paid features will be unavailable until you purchase additional Paid Credits or your subscription renews.

4. No Refunds

Paid Credits are non-refundable and non-extendable for any reason. Once you purchase Paid Credits, the purchase is final. This includes, without limitation, circumstances in which you:

• change your mind about the purchase;
• do not use, or do not finish using, your Paid Credits;
• are dissatisfied with AI-generated output or the look of your stories or images;
• cancel, downgrade, or stop using your subscription;
• delete your account; or
• have your account suspended or terminated for violating the Agreement.

Nothing in this section excludes or limits any rights or remedies that you may have under applicable law and that cannot be excluded or limited by contract (including, in some jurisdictions, statutory cancellation rights for distance contracts). To request a refund where it is required by applicable law, contact us at support@toonystory.com.

5. No Cash Value; Non-Transferable

Paid Credits have no cash value, are not redeemable for money, are not interest-bearing, and are not a deposit. Paid Credits may not be transferred, sold, gifted, exchanged, or applied between accounts. By purchasing Paid Credits, you agree that you are not depositing money with us and that we are not holding funds on your behalf.

6. Credit Categories & Expiration

ToonyStory accounts can hold three distinct kinds of credits, governed by different expiry rules:

• Paid Credit packs— credits separately purchased as a one-time pack (i.e., not bundled with a subscription). These do not currently expire while your account remains in good standing. We may, on at least 30 days’ advance notice posted on this page or sent by email, introduce an expiration period for Paid Credit packs purchased after that change takes effect.
• Subscription credits — the monthly credit allotment included as part of a paid subscription plan. These credits are tied to your active subscription and are forfeited without refund if you cancel your subscription, downgrade to a lower tier, or revert to the free tier. Specifically: when a change to a lower-tier plan or the free tier takes effect at the end of your billing period, your balance is reset to the new plan’s monthly allotment plus any remaining Paid Credit pack balance and remaining promotional credits — any prior month’s unused subscription credits beyond that are non-recoverable. There is no rollover or cash-out of subscription credits.
• Promotional, bonus, referral, and other free credits — issued at our discretion (signup bonus, referral reward, marketing promo, support gesture, etc.). These are not Paid Credits, are not governed by these Credits Terms, and may expire or be revoked at our discretion at any time without notice.

All credit balances — Paid Credits, subscription credits, and promotional credits — are forfeited and cannot be recovered if (a) your account is terminated for violation of the Agreement, (b) you delete your account, or (c) we discontinue the ToonyStory service generally.

7. Other Restrictions

• Credits of any category may be used only on the Relevant Services and may not be applied to print orders, shipping, or any other physical-product fees.
• Subscription credits do not stack across plans. When your subscription renews, your balance is set to the plan’s monthly allotment plus any remaining Paid Credit pack balance plus any remaining promotional credits — unused subscription credits from the prior period do not roll over.
• Credits are non-transferable between accounts and have no cash value.
• We may, in our sole discretion, reverse or claw back any credits — including Paid Credits — that were issued in error, obtained through fraud or chargeback, or attributed to a payment that was later reversed.

8. Chargebacks and Disputed Transactions

You agree that purchases of Paid Credits are non-refundable as set forth above. Filing a chargeback or payment dispute for a Paid Credits purchase that does not qualify for a refund under these Credits Terms is a breach of the Agreement and may result in suspension or termination of your account, forfeiture of any remaining credit balance, and recovery of related fees and costs. Before disputing a charge with your card issuer, please contact us at support@toonystory.com so we can try to resolve the issue.

9. iOS / App Store Purchases

If you purchase Paid Credits through the ToonyStoryiOS app, the purchase is processed by Apple as an in-app purchase and is subject to Apple’s Media Services Terms. Refunds for in-app purchases are administered by Apple at Apple’s sole discretion, and you must request any such refund directly from Apple. We are not able to issue refunds for purchases made through Apple.

10. Changes to These Terms

We may update these Credits Terms from time to time. Changes will be effective for purchases made after the “Last updated” date above. Continued purchase or use of Paid Credits after a change is posted constitutes your acceptance of the revised Credits Terms.

11. Contact

Questions about Paid Credits can be sent to support@toonystory.com.